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Proven results since 1950. For more than seven decades, Carter Business Service has consistently delivered superior recovery performance, trusted client partnerships, and a standard of professionalism grounded in integrity and compliance. Our long-standing track record reflects our commitment to achieving exceptional outcomes for every client we serve.
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Years in Business
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Collection Rate
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Client Satisfaction
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Points Above Average
Helping Clients Recover Receivables
As a third-generation, family-owned business, we understand that successful collections go beyond numbers. We focus on building lasting partnerships with our clients while maintaining the highest standards of compliance and ethical practices. Our nationwide reach and industry expertise enable us to deliver tailored solutions that meet the unique needs of healthcare, financial, educational, and commercial organizations.
Strong recovery and customer respect go hand in hand. We help debtors establish fair payment solutions with dignity.
Licensed & Compliant
Licensed in Massachusetts. Fully bonded, insured, and HIPAA compliant.
Nationwide
Collection services across all 50 states with decades of experience.
Expert Team
Trained professionals maintaining FDCPA compliance.
Proven Results
Industry-leading collection rates with ethical practices.
Who We Serve
Healthcare
Hospitals & clinics
Financial
Banks & credit unions
Education
Colleges & universities
Commercial
Retail establishments
Our Commitment
To help clients recover receivables with professionalism, compliance, and dignity. Combining decades of experience with a client-first approach for exceptional financial outcomes.
Collection & Billing Services
Full-service collection agency experienced in all phases of the billing and collection process.
Specialized recovery services for B2B accounts with proven strategies for complex commercial debt resolution.
Professional and compliant consumer debt recovery with a focus on maintaining positive customer relationships.
HIPAA-compliant medical debt recovery services tailored for healthcare providers and medical facilities.
Expert collection services for law firms and legal professionals with understanding of legal industry requirements.
Global debt recovery services with expertise in cross-border collections and international compliance standards.
Specialized recovery solutions for utility companies including electric, gas, water, and telecommunications.
Compliant collection services for municipal, state, and federal government agencies with regulatory expertise.
Cost-effective recovery strategies for high-volume, low-balance accounts with automated and manual approaches.
Technology & Tools
Combining experienced professionals with cutting-edge technology to achieve superior recovery rates.
"Carter Business Service, Inc. has been a dependable and highly professional partner to Baystate Health since 1993. Their team consistently delivers strong results, clear communication, and unwavering compliance. Carter handles our patient accounts with integrity and sensitivity, and they remain a trusted extension of our department."
Frequently Asked Questions
Have questions about our collection services? We've compiled answers to the most common questions. Contact us for more information.
General
Services & Process
Get In Touch
Have questions or need assistance? Contact us today and our team will be happy to help.
Carter Business Service, Inc.
150A Andover Street, Suite 12A
Danvers, Massachusetts 01923
United States
Telephone
781-246-4300Fax
781-246-4398